If you are not completely satisfied with your purchase, you may return your unused product within 30 days of the original shipping date for an exchange or refund of the purchase price.

Please note: We do not accept returns for custom made items, sale, clearance, closeout, special order items such as imported bits, opened feed supplements, wormers or computer software. We do not refund your original shipping or return shipping charges.

Returned item must be unused, showing no signs of use or wear, and be in the original, undamaged packaging. If an item is returned that is not resalable as new, or past the 30 day limit, it will be returned to you at your expense.

For returns on Items that are drop shipped from our vendors directly to our customers - please call us to for shipping instructions as some of the vendors will not accept returns without a return authorization number.

If the item is returned in "new " condition, there is no restocking fee with the following exceptions:

• Bits - There is a 20% restocking fee on all bits.
• Blankets - There is a 10% restocking fee on blankets.
• Saddles - There is a 10% restocking fee on saddles.

Re-pack the product in its original packaging. Make sure to include all pieces of the product including instruction manuals and warranty information. If you still have the original shipping box your order came in, please ship the product in that box. Include a copy of your sales receipt, the reason for the return, and indicate whether you want an exchange, or refund.

For your protection, we recommend that you ship your return back to us via UPS or US Postal Service with insured service. This protects you in case the shipment is damaged or lost in transit. This will also allow you to track your return shipment easily through that carrier. We cannot assume responsibility for misdirected, damaged, or lost shipments.

Address your package to:

A. S. Websales
204 N. Webb Lane
Poteau, OK 74953

Damaged Returns:

If anything is damaged in your order, please save the carton and all the packing material as well as the item. Do not return the merchandise. Notify us immediately at so we can instruct you on the proper handling of the damaged merchandise. This will ensure the quickest replacement.
 

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